wd cloud drive

[deepak1143]

I have wd passport which is making repeated clicking sounds and i think its going to create some problem in near future. Is it dying or what?? And before any thing happens i want to take backup of drive on to wd personal cloud drive. Kindly tell me how can i do that and what to do with my passport??

[JAMES_911]

Well, if it is making clicking sound then surely it is soon going to die. You can take the backup of all your data by visiting this page - http://setup.wd2go.com/?mod=product&device=mc

[Lincon_W.D]

Hi deepak1143,
Based on your post, there might be a few reasons why the drive makes a repeated clicking sound. There is an article explaining more about the issue. You may visit the link below for more details.
wdc.custhelp.com/app/answers/detail/a_id/197
At the same link there is an article which explains if the drive is failed, then how can You replace a product under warranty?
You may also run the Data Lifeguard Diagnostics for Windows to test the drive. You may visit the link below for the guidelines.
wdc.custhelp.com/app/answers/detail/a_id/940
To take the backup of the drive you may visit the link below which explains how you can take the backup of your data on your personal cloud .
wdc.custhelp.com/app/answers/detail/a_id/10436
Hope it helps.

[deepak1143]

Thanks James_911 and lincon_wd for providing useful information...

[deepak1143]

How to do RMA for my passport. Its under warranty

[Lincon_W.D]

Hi deepak1143,
Based on your previous post, if you have tried the basic troubleshooting steps. You may refer to the link below for the guidelines on RMA.
products.wdc.com/support/kb.ashx?id=XmiGZY
Hope it helps.