We have an HP Office jet Pro L7680 at our home which we have been using for a long time to get printouts of the important documents that we need. Recently we formatted our computer and re-installed the operating system, which is Windows 7. We also installed the drivers for printer, but after this formatting, the printer failed to work. I thought that the drivers need upgrading and so I downloaded and installed new drivers for the printer, but they failed to make the printer work with our PC. I then removed all the drivers for the printer and again installed a fresh copy of all of them, but after that whenever I tried printing a document or any page, it would give an error on screen saying ‘MSI.MSI_BPD_Scan’. Can someone tell me what the problem can be? Does the problem exist in the drivers of the printer or the operating system?
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