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Join Date: Jul 2011
Re: Officejet 6500 E710a-f crashes while copying something
My friend, you have guessed out the issue correctly but failed to explain it the best possible way, technically you were bit week in explaining the issue but anyways you did 50% of the job. If any of the HP printers fails to get a proper power supply or if any of these printers turn off automatically or crashes without following a normal procedure then remember there is surely a low power issue resulting in turning off the product frequently which you call it as crashing. However everyone knows that low powering is just one of the minor and most common problems which occur due to the increase in number of electronic devices that are connected at single place within the same power supply. It mostly happens in office environment. Now as the problem is so simple the solution for the same is also quite simple.
What you need to do is just Press the power button and then quickly releases it as soon as possible. Below is the correct direction for turning on the product perfectly without facing any trouble:
- First of all make sure to remove the memory cards and the USB drives if thereís any from your printer. And the as already said press the power button and then quickly release it in order to start up a power on and off cycle. Now remember that releasing the power button quickly is very much necessary, this is the main aspect that is to be noted while following the steps. Donít try to press and hold the power button for a longer time; leave it as soon as possible.
- The reason for pressing and releasing the power button quickly is very much simply, If you try to press and hold the Power button for a longer time there are chances that your printer might turn on normally but then turn off automatically without even starting up completely, and as you know if it turns off automatically it wonít restart by itself. Also possibly the device might turn OFF in Powersave mode during the process. In any of the cases always remember that you press and suddenly release the power button of the product as soon as possible, itís a best practice for powering on a Printer or HP product.