This is a brand new printer that I bought last week. Everything was working fine until yesterday morning. Donít know what happened with copying feature. Whenever I go on to copy anything that I need to print on officejet, it completely crashes and all I have to do is restart everything. Another problem is that the machine doesnít restart so easily I have to actually unplug the device and then re-plug the device, only then I can get it work normally but unfortunately cant get rid of this issue. please help me out. is there anyone else you is having officejet 6500 printer with them and facing this similar issue while coping a doc or file or something? There might be at least some sort of fix available for this problem, please let me know about it if possible.