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Thread: Engage Wireless Optical Mouse is not working

  1. #1
    Join Date
    Jan 2012
    Posts
    39

    Engage Wireless Optical Mouse is not working

    Hi guys I have bought Engage Wireless Optical Mouse and I am using it with my computer ion which I have windows XP operating system. The problem is when I connect moue with my computer at that time it does not work. What should I do to solve this problem?

  2. #2
    Join Date
    Aug 2011
    Posts
    406

    Re: Engage Wireless Optical Mouse is not working

    you have to first try to solve this problem by updating the drivers from the device manager and after doing that your problem might get solved. if you don’t find your mouse in device manager or if there is a exclamation mark beside the device icon then you have to try to try to solve this problem by reinstalling the Engage mouse drivers in your computer.

  3. #3
    Join Date
    May 2011
    Posts
    1,725

    Re: Engage Wireless Optical Mouse is not working

    To update the mouse drivers from device manager you have to follow these steps.

    • First you have right click on my computer and then select priorities.
    • After that you have to select hardware tab and then select device manager option.
    • Now you have to locate your wireless mouse and then right click on that.
    • Now you have to select update option and then you have update the drivers.
    • According to me after updating the drivers your mouse will start working
    properly.If you face same problem even after trying this solution then let me know.

  4. #4
    Join Date
    May 2011
    Posts
    1,740

    Re: Engage Wireless Optical Mouse is not working

    If above solution does not help you to solve this problem then will suggest you to connect mouse receiver with different USB port and then you have to check whether you get same problem or not. I am telling you this because many times changing the USB port cans solve this type of problems.

  5. #5
    Join Date
    Jan 2012
    Posts
    39

    Re: Engage Wireless Optical Mouse is not working

    I have reinstalled mouse drivers in my computer and I have also tried to solve this problem by updating the drivers but none of the solution helped me to solve this problem. When I connect mouse receiver with different USB port at that time also It does not make any difference. Is there any other way to get rid of this problem?

  6. #6
    Join Date
    Aug 2011
    Posts
    1,944

    Re: Engage Wireless Optical Mouse is not working

    I will suggest you to check your Mouse with different computer and then you have to see what the result is. if your mouse does not work with different computer also then problem is with your Engage Wireless Optical Mouse only and if your mouse work properly with other computer then it means problem is with your computer. if you want any more help then let me know.

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