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Sounds and Audio Devices Problem (Creative sb X-Fi Soundcard)

Hardware Peripherals

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Old 03-01-2012
Join Date: Jan 2012
Posts: 1
Exclamation Sounds and Audio Devices Problem (Creative sb X-Fi Soundcard)

The sounds and audio devices program does not detect my sound card, even
if the soundcard appears in the hardware tab.

The status states: this device is working properly!

Sound Card : (Creative Sb X-Fi Xtreme Music)

i installed all the drivers that was necessary.

I updated the bios.

I checked if the device was enabled.

I uninstalled all of The drivers and reinstalled all of the drivers at least 6 times.

I checked if the windows audio service was stopped.

I checked if the onboard audio was activated in the bios.

After all those steps, there was no improvements to the sound, only to the

programs of Creative.

Can i have any help here?

System details : (Got all this with Aida 64 Extreme Edition)(TRIAL)

Type ACPI Uniprocessor PC system
Operating System Microsoft Windows XP Home Edition
OS Service Pack SP3
Internet Explorer 8.0.6001.18702 (IE 8.0)
DirectX (DirectX 9.0c)
Date / Time 2011-12-31 / 00:34

Type Intel Pentium 4 515, 2933 MHz (22 x 133)
Name Intel motherboard D915GAV Avalon (4 PCI, 2 PCI-E x1, 1 PCI-E x16, 4 DDR DIMM, Audio, Video, LAN)
Chipset Intel Grantsdale-G i915G
System Memory [TRIAL VERSION]
DIMM1: Corsair Value Select 512 MB VS512MB400 PC3200 DDR SDRAM (2.5-3-3-8 @ 200 MHz)
DIMM3: Corsair Value Select VS512MB400 [TRIAL VERSION]
BIOS Type AMI (09/06/04)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Video Card SAPPHIRE RADEON X300SE 128MB - Secondary (128 MB)
SAPPHIRE RADEON X300SE video card (128 MB)
3D Accelerator ATI Radeon X300 SE (RV370)
Monitor Samsung SyncMaster 927DF (I) / 927MB (I) / 997DF/997MB [19 "CRT] (HVAXB00602)

Multimedia: Creative SB X-Fi XtremeMusic/Platinum Sound Card PCI

IDE Controller Intel (R) 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller Intel (R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Hard Drive WDC-WD1600JD 00GBB0 (149 GB, IDE)
Optical Drive ATAPI DVD DUAL 16X4X12
SMART Hard Disks Status OK


Keyboard Standard 101/102-Key or Microsoft Natural PS / 2 Keyboard
Mouse HID-compliant mouse

Primary IP Address [TRIAL VERSION]
Primary MAC Address 94-0C-6D-A4-D6-28
Network Adapter Intel (R) PRO/100 VE Network Connection
Network Card TRENDnet TEG-PCITXR 32-bit 10/100/1000Mbps PCI Adapter (192. [TRIAL VERSION])

Artisan 830 Printer Series - Network FAX
Printer Artisan 830 (Network)
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device USB Human Interface Device

Distributor of Intel Corp. BIOS.
BIOS version EV91510A.86A.0213.2004.0609.1722
System manufacturer
System Name
System version
Serial number of the system [TRIAL VERSION]
Motherboard Manufacturer Intel Corporation
Name of the motherboard D915GAV
Version of the motherboard AAC64137-400
Serial number of the motherboard [TRIAL VERSION]
Chassis manufacturer
Version of the chassis
Serial number of the chassis [TRIAL VERSION]
Type of frame
Sockets Memory (total / free) 4 / 2

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Old 24-01-2012
Join Date: May 2008
Posts: 551
Re: Sounds and Audio Devices Problem (Creative sb X-Fi Soundcard)

You can try by reinstalling the sound card and after that install the software again. If after this also the sound card is not getting detected then you can try by changing the slot and see if that helps you.
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