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Thread: Unable to install USB unifying Receiver on windows 7 64 bit

  1. #1
    Join Date
    Nov 2011
    Posts
    61

    Unable to install USB unifying Receiver on windows 7 64 bit

    Yesterday I purchased Logitech Performance Mouse MX. I connected with Unifying Receiver on the Windows 7 x64. The system is prompting with an error message saying ‘USB Receiver: No driver found’. Operating system is not able to find out any drivers. Any help will be appreciated. Thanks a lot in advance.

  2. #2
    Join Date
    May 2011
    Posts
    418

    Re: Unable to install USB unifying Receiver on windows 7 64 bit

    I was also suffering from the same issue but managed to fix by performing following steps and you can give try as well. Lets hope it will be useful to you.
    • You have to go for following location C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_e2b28ecac19a29af'.
    • Now copy usb.inf and usb.PNF to the ‘C:\Windows\INF\’ location.
    • After that you will need to update the drive which is as a unknown devices.
    • Now launch the Device Manager and Right click on it and go for Properties.
    • Choose Driver and click on the Update Drive.
    • Once done select Browse my computer for driver software and enter 'C:\Windows\INF\' into the Search for the driver software and click on Next.

  3. #3
    Join Date
    May 2011
    Posts
    237

    Re: Unable to install USB unifying Receiver on windows 7 64 bit

    According to me the solution which is mentioned in the previous post is working in the most of the situation. I will let you know as I come up with any other solution for the above mentioned problem.

  4. #4
    Join Date
    May 2012
    Posts
    1

    Re: Unable to install USB unifying Receiver on windows 7 64 bit

    Daybert, Thank you! That was my fix. Only diff was the folder had a slightly different guid on the end, but I found the two files and put them in the INF and updated driver and it fix me right up. Thanks again...how did you figure that out?

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