Logitech C910 freezing while online on Skype

[Chivukula]

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Hello i have windows XP operating system on mine system and everything on the system working fine, i am regularly chat with the Skype messenger and i have installed this recently. i have bought the new Logitech C910 webcam but mine Logitech C910 webcam freezing while working with the Skype. to solve this issue i have gone through some of the steps but nothing have been helped me to solve mine issue,, can anyone help on this issue.

[Vicky Woodley]

may be something wrong with the Skype setting, hence i would like to suggest you to reinstall the Skype on your system and after that your issue will get solved. first of all make sure your have proper webcam setting and other setting related to the webcam. once you saved the proper setting and then you face this same issue, then i would like to suggest you to make uninstall the Skype and after that reinstall the skype.

[Chivukula]

hello thanks for the solution and i have gone through the steps as given above,. i have changed the all connection but after that also i have faced the same issue and i have also tried to reinstall the Skype and after that i was also facing this issue. can anyone suggest on this issue and so that i can solve mine issue.

[Hymavath]

This might be hardware or software issue and so therefore your getting this issue. first of all make sure you have installed the latest driver on your system. According to me your using the old driver and so therefore your getting this issue. so to solve this issue you just need to updated the webcam driver on your system. to updated this goo through the below steps: first make click on the start and after that make click on the run. now on the run type: devmgmt.msc and after that make click on the ok button. now you will get the device manager and after that locate to the web cam driver and then make reinstall the webcam driver manually or update the latest webcam from device manager or official website.

[Amadou]

Even i have gone through this issue and after that i have made the contact with the logitech support to solved this issue and they have solved mine issue. so i would like to suggest you make contact with the support and after that make sure go through your issue.

[Chivukula]

hello thanks for the replies and i have get rid mine issue. i have updated the driver and i have solved mine issue, thanks once again for giving the all replies.