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  #1  
Old 13-10-2011
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Join Date: Oct 2011
Posts: 1
CD/DVD drive stopped working

The CD/DVD drive on my laptop has quit working. It worked fine in the year I've had it, until yesterday. Now, when I put a DVD in, for example, it starts whirring away and the light comes on, then ... nothing. I've installed two programs that are supposed to ferret out driver problems and it appears that these (one or more) drivers are the problem: afc.sys, cdrom.sys, and PxHelp20.sys. But when I scan the drivers, the programs tell me all are fine.

I'm running Windows 7 on an HP ProBook 4510s. I've looked all over the Internet for similar problems but all are at least a year old, pertain to Windows Vista, or involve editing the registry, which I can do as a last resort, but it scares me a lot!

Can anyone help? Please?
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  #2  
Old 14-10-2011
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Join Date: Dec 2010
Posts: 452
Re: CD/DVD drive stopped working

you have to perform something with the registry file only for that you have to go to the registry and from there you have to delete the upper and lower filter and once you done with it then you have to reboot your system. i hope this will help you. or else did you try with the optical drive cleaner if not then first try with it and see if its working or not. best of luck.
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