Hi all, I am trying to print some photos but I am getting that the quality is terrible. I think that cartridges are not so old so that I can go and spend money on more I want to eliminate the obvious. I am trying to clean the printer heads by going into Properties-Printing Preferences-Features-Printer Services. But while doing this I just get the dialog box saying 'Unable to perform the operation'. For that reason I had uninstalled the driver but nothing happens. Also I have downloaded the basic driver from the HP website and installed it on my system but it is also not working. I would like to know that do I need to install the full version of the driver in order to carry out this type of the maintenance. Any help in this case please.
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