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Not able to scan from hp photosmart premium c309g-m on mac

Hardware Peripherals


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  #1  
Old 05-05-2011
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Not able to scan from hp photosmart premium c309g-m on mac

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I have encompassed my printer set up in my home network and the whole thing works extremely well, printing and scanning commencing from Windows and MacOS works, other than if I desire to utilize the function of scanning a file/photo to a system, without being on the computer , the printer merely demonstrates my windows computers, not the Mac one. You did not say what version or description of OS X you are utilizing. Nevertheless, scanning commencing from the printer is not working, at least through Snow Leopard, yet.

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  #2  
Old 05-05-2011
Eru Eru is offline
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Re: Not able to scan from hp photosmart premium c309g-m on mac

I am utilizing Snow Leopard through the entire the most recent OS updates and printer drivers. Give the impression of being similar to I have to wait. I specifically purchased this innovative HP printer for the reason with the intention of the old HP printer (PH PSC 2410) would not scan to my Mac Snow Leopard OS I checkered notes on it and discovered this to be the casing so I had purchased the innovative printer. At present I am finding out to facilitate this new printer HP Photosmart Premium c309 is in addition not capable to scan, merely copy and print to the most recent MAC OS. Be able to you tell me what is occurring through your intent to hold up Macs so that most of them be able to utilize your printers through scanning capabilities. Am I just doing incredible wrong. I actually necessitate scanning capability, so I require an HP printer that determines to do that.
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Old 05-05-2011
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Re: Not able to scan from hp photosmart premium c309g-m on mac

At this point, if you carry on, several HP printers you have comprised and installed determine to necessitate to be reinstalled, which is why most of them do not run this thing the entire the time. Hit it off Continue Let the scrubber do its thing. At present run a Software Update. Subsequently, eliminate and re-install the printer in System Preferences, Print & Fax. You do not necessitate the software at present in view of the fact that Snow Leopard has together print & scan drivers built-in. Scan commencing from Preview or Image Capture apps. Scanning commencing from the front panel of the printer does not yet run. I followed your advice in this position, and it did fix the scanning predicament, other than at present my printer would not print two sided.
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Old 05-05-2011
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Re: Not able to scan from hp photosmart premium c309g-m on mac

Do not install the software commencing from the CD. It is for 10.5 and earlier merely. Uninstall it as described on top of. As far as two sided, I am not certain if to facilitate is a bug in the current software or not. Do you have comprised HP software loaded with the intention of is not intended for 10.6. Tell me regarding your network router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).The printer is associated wirelessly to my network commencing from side to side a virgin router and I be able to have right of entry the printers home screen commencing from the mac from side to side bonjour and print out a network test page. On the other hand, when I endeavor to add the printer throughout print/fax alternative, the printer (bonjour kind) is scheduled beneath the 'default' tab other than when I endeavor to add it a screen pops up for a fraction of a second with the intention of says 'determining installable options' and not anything occurs, it would not add the printer.
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Old 05-05-2011
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Re: Not able to scan from hp photosmart premium c309g-m on mac

I have encompassed and previously tried going to HP as well as Apple regarding this predicament. The images and text scanned on my printer come out blurred. The final image/print give the impression of being similar to its two images, one on top of the additional, and sometimes looks similar to the original was overexposed the image determine to not illustrate up clearly, so you not be able to even read the text to facilitate is in the document. The HP tech said, to facilitate in view of the fact that the printer would photocopy clearly, and since the scanner and printer utilized the similar mechanism to copy images, to facilitate it might not probably be the scanner to facilitate is at fault. He said with the intention of I had to fix the permissions, with the purpose of is a predicament through the OSX I was utilizing, and then, that I be supposed to reinstall the os, and to facilitate this be supposed to solve the predicament.
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  #6  
Old 08-05-2011
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Re: Not able to scan from hp photosmart premium c309g-m on mac

Most of them just got an innovative HP C309g-m and encompass it configured to attach wirelessly to our home network. Printing to the unit commencing from multiple Macs and PCs works extremely well. On the other hand, I am not capable to scan documents commencing from my Windows XP apparatus. I have comprised and installed the 14.1 drivers from HP. According to the manual, if I elect to scan to Computer commencing from the unit itself, it be supposed to show me a register of computers to scan to. As an alternative in case anybody else runs into this, I solved it by completely uninstalling the entire HP software, power cycling the printer, and re-installing version or description 13 commencing from the CD to facilitate came through the printer.
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