Following a breakdown of my computer, I loaded the software for my printer on a new computer. After several tries, I always get the same result. I can scan, I can copy but I cannot print anything. I have no error message and the solution center everything is OK. What should I do to print my Word, Excel? My system is a Packard Bell EasyNote SL81 32 bits. I loaded the software with my CD. The first time I charged it, there was a mistake and I got a message HP. So I followed their instructions and the software was loaded normally. Thank you for your help.
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