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Thread: What does PRINTER OFFLINE in STATUS mean?

  1. #1
    Join Date
    Jul 2010
    Posts
    120

    What does PRINTER OFFLINE in STATUS mean?

    I have an HP 880C and Windows XP. The couple was fine until I tried to install Mandrake 10.1. Since then, when I load Windows, my printer is " Offline " . I have to every time uninstall it and reinstall . Everything works fine until the next reboot. I have since deleted Mandrake , do an image of my Windows partition , reformat the C partition (via CD Win XP ) , put my image (the goal was to remove the multi boot LILO) , but the problem is always present. Does anyone have a solution or something to try? Thank you in advance.

  2. #2
    Join Date
    Nov 2005
    Posts
    2,485

    Re: What does PRINTER OFFLINE in STATUS mean?

    You need to remove and replace the paper tray. The paper loaded in the tanks may be causing the problem.
    1. Remove the paper bins INPUT and OUTPUT .
    2. If you print labels , make sure one of them did not become detached from the page and pasted into the printer.
    3. Reload the tray.
    4. Press the Resume button.
    If the jam is removed , the printer continues to print .

  3. #3
    Join Date
    Nov 2005
    Posts
    2,503

    Re: What does PRINTER OFFLINE in STATUS mean?

    The printer may still be blocked by a jam. Remove the paper jam the printer .
    1. Turn the printer off.
    2. buttons on the right and left of the unit two-sided printing , then remove the paper from the printer.
    3. In the absence of unit -sided printing , remove the rear access door by pushing the two handles in the middle of the device.
    4. Remove any paper or labels from the printer.
    5. Close the rear access door or unit of duplex printing by pushing (without touching the knobs or ends) until it clicks.
    6. Turn the printer.
    7. Print the document again.

  4. #4
    Join Date
    May 2006
    Posts
    2,819

    Re: What does PRINTER OFFLINE in STATUS mean?

    The jam can be found in the printing unit duplex . Remove all paper from the printing unit duplex .
    # Press the Power button to turn the printer off.
    # Press the button at the top of the unit two-sided printing , then lower the unit.
    # Remove any paper from the printing unit duplex
    # Close the unit two-sided printing , you hear a popping noise when it closes.
    # Press the Power button to turn on the printer.
    # Try printing the document.

  5. #5
    Join Date
    Oct 2004
    Posts
    1,343

    Re: What does PRINTER OFFLINE in STATUS mean?

    If this does not solve your problem , For Windows XP and Windows Vista : Doubleclick the icon your machine Brother and choose Printer => Cancel All Documents. For Windows 7: Doubleclick on the icon of the machine Brother = > View print jobs => Printer => Cancel All Documents.

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