I am using the windows Xp for a long time and yesterday I purchased a new hp printer DeskJet 990c from a dealer. I have Windows xp with 64 bit operating system, when I tried to install the printer it provided me with a message that there is a problem installing the Basic printer. I found that I can scan by going into the browser and accessing the printer via it’s ip address, limited access but there is a problem I am not able to get the proper access. So, please provide me with the appropriate answer that will help to resolve my queries.
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