I purchased this printer innovative and shortly subsequent to I purchased it, each page that I print turns a luminosity grey. When I utilize cardstock, the printers create the paper similar to a sheet of marble. I encompass changed tones, but with the similar results. I encompass contacted HP, but they said that they have by no means had this difficulty reported and told they to take it to an HP repair shop. I obtain it in a HP authoritative printer repair shop, but they might not locate any reply to the difficulty.