USB not recognized....

[syaoran7li]

Hey everyone..Nice to meet u all...Actually im kinda new to this forum...and i hav a problem with my webcam and i hope u guys can help me....ok

Well i hav this Web cam "INTEX IT-305WC"
ok the problem is...When i plug it in the CPU using the usb it says USB not recognized...
i also hav the driver of it and when i start installing it asks to plug in the webcam and when i do that it shows the error i told u abt "USB not recognized"....

But when i plug it in..the lights turns on....so i think my computer doesnt recognize it...

Im using Windows XP SP2

WEll its kind of urgent...so i hope u guys can help me fix it..thanks...^_^

[Hardwareman]

Try to connect the device on another port. The problem could be basically with the USB port. Trouble shoot the port from the device manager option from the system information under the hardware tab. This should sort the issue that you are facing.

[syaoran7li]

Thanks for replying....well but i already tried it...and even now i tried it..but it didnt work??? no matter where i plug it in..at first it comes "u r new device is successfully installed" and then next second it comes "USB not recognized"...