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Thread: Dell Photoprinter 720 not able to install

  1. #1
    Join Date
    Apr 2009
    Posts
    487

    Dell Photoprinter 720 not able to install

    Hi. I have a dell desktop machine and it is been upgraded with Windows 7 operating system. I have purchased a Dell Photoprinter 720. The problem is it used to work well before but after upgradation it has stopped responding to the queries that is been put and is not able to install. Why is this happening? Please hlep me out. It would be a great help. Thank you.

  2. #2
    Join Date
    Nov 2005
    Posts
    2,327

    Re: Dell Photoprinter 720 not able to install

    You need to contact to the manufacturer of the company. This will help you out. It may be that the hardware might have some issues it may have gone damaged or some problem related to the same. The manufacturer would help you out in making the queries to be sorted. As per the company rules that the device under warranty would not be charged. So check out for that first.

  3. #3
    Join Date
    Nov 2005
    Posts
    2,483

    Re: Dell Photoprinter 720 not able to install

    The drivers needs to be installed in the system in order to make the device to work out for you. It is very much possible that the drivers may not have been installed to the system and hence it is showing such issues. After upgradation you need to install the drivers again. So do the provided solution it may help you out in making the things to work out for you well.

  4. #4
    Join Date
    Nov 2005
    Posts
    2,496

    Re: Dell Photoprinter 720 not able to install

    As you have upgraded the operating system it is advised that you need to update the firmware or the drivers that is been associated with the same. As windows 7 been highly sophisticated system you need to install the updated drivers for the devices that is been attached to the system so that it will cope up well with the same. So look out for the things.

  5. #5
    Join Date
    May 2006
    Posts
    2,812

    Re: Dell Photoprinter 720 not able to install

    It is quite necessary that you need to process a clean installation of windows 7 instead of upgrading the system. Upgradation leads to problems that is you may not be able to work out well with the same. You need need to remove the operating system that is format the system and then install the new clean pack of the same. This will help out in making the same.

  6. #6
    Join Date
    Sep 2005
    Posts
    2,327

    Re: Dell Photoprinter 720 not able to install

    It may be that the installation of the drivers could be done under low service feature. Try to perform a clean boot.

    * Click on the start button.
    * Type msconfig in the searchbox and hit enter.
    * Under the selective startup tab choose Hide all Microsoft services.
    * Disable the services.
    * Restart the system.

    Now try to install the drivers for the same.

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