Results 1 to 6 of 6

Thread: Hp photosmart c7288 Printer Installation problem

  1. #1
    Join Date
    Jul 2009
    Posts
    95

    Hp photosmart c7288 Printer Installation problem

    Hi,

    I have HP Photosmart c7288 printer. 'Cannot Install This Hardware … NTprint.inf' Error Message Displays on the Computer while Installing the software. How to remove this error ??? What is the cause of Hp photosmart c7288 Printer Installation problem ???

  2. #2
    Join Date
    Mar 2008
    Posts
    433

    Re: Hp photosmart c7288 Printer Installation problem

    ChecK if the file ntprint.inf is present on computer, to do this :

    1. Find the file ntprint.inf
    2. Click Start, Find, then click Tools.
    3. On the Tools menu, click Folder Options, click the View tab and then select Show hidden files and folders.
    4. Click OK to save this change.
    5. In the Windows Search window, type ntprint.inf in the text box File Name, click the button ... ( ) Next to the Folder text box, select Local Disk (C and then click OK.
    6. Press Enter to begin the search. The search results appear in the right pane of the Windows Search window.

  3. #3
    Join Date
    May 2008
    Posts
    116

    Re: Hp photosmart c7288 Printer Installation problem

    If the file Ntprint.inf is located in the folder C: \ inf \, the HP software does not recognize it. Follow these steps to move the file. Click the right mouse button on the file and select Copy ntprint.inf. Click Start, My Computer, double-click C: \ and then double-click the Windows folder. Click the right mouse button in empty space in the Windows folder and select Paste. In the Windows Search window, click the right mouse button on Ntprint.inf, select Rename, type NTprint.inf.old and then press Enter.

  4. #4
    Join Date
    Mar 2008
    Posts
    192

    Re: Hp photosmart c7288 Printer Installation problem

    Try removing the product software :

    1. Disconnect the USB cable that connects the device to the computer.
    2. Click Start and then click Control Panel.
    3. This opens the Control Panel window.
    4. Double-click Add or Remove Programs. In the list of installed programs, click the HP and then click Add / Remove.
    5. Follow the instructions on screen to complete the removal. NOTE: If asked to delete shared files, click No. Other programs that use these files might not work if removed.
    6. Disconnect the product of the power supply and restart the computer.

  5. #5
    Join Date
    Dec 2007
    Posts
    280

    Re: Hp photosmart c7288 Printer Installation problem

    I think your product software is old, You need to Download the latest version of the product software. To ensure you have the latest drivers and software product, follow these steps to download the software.
    1. Turn on the product.
    2. Disconnect the USB cable from product and equipment.
    3. Open a new window to go to the Select software and drivers:
    4. Click the right mouse button on this link: Select software and drivers and then click Open a new window.
    5. When prompted, enter the product number. You may also need to click on it in a list of similar products.
    6. Select your operating system.
    7. This opens the Select software and drivers.
    8. Click Download only. This option lets you install the software at any time after the download is complete.
    9. Click the driver to download. If you need help deciding, see the information in the table above.
    10. Click Save and then browse to the location on your computer where to save the file.
    11. Click Save. The software will download to your computer.

  6. #6
    Join Date
    May 2008
    Posts
    297

    Re: Hp photosmart c7288 Printer Installation problem

    This error message occurs because the Ntprint.inf file is missing, damaged, or is stored in the wrong place team. If your computer does not have Service Pack 1 installed, you may be missing Ntprint.inf. If your computer has Service Pack 1, 2 or 3 installed, it is likely that the Ntprint.inf is in the wrong folder. First download the software. When the download is complete and you are ready to install the files, click Open Folder and then click the downloaded file. The file name ends in .Exe. Complete window, browse to the folder where you saved the file. Exe and click it. You can accept the default location for saving files. Click Next and then wait while the installer extracts the files to prepare for installation. When you start the Setup Wizard, follow the onscreen instructions to install the software. During an Advanced installation, choose which type of installation you want. The following information may help you decide which type of installation used.

Similar Threads

  1. HP Photosmart c2680 printer grayed out in printer properties
    By Mustaffa in forum Hardware Peripherals
    Replies: 4
    Last Post: 05-05-2011, 03:21 AM
  2. Problem with HP Photosmart C4288 Printer
    By Tristen in forum Hardware Peripherals
    Replies: 6
    Last Post: 11-02-2010, 04:21 PM
  3. Facing Problem with HP Photosmart C4680 All-in-One Printer
    By Mukta Girolla in forum Hardware Peripherals
    Replies: 5
    Last Post: 05-02-2010, 05:36 PM
  4. Printer driver Installation problem
    By eko1974 in forum Hardware Peripherals
    Replies: 4
    Last Post: 01-07-2009, 06:11 PM
  5. Problem with printer hp photosmart c4280
    By Alpha in forum Hardware Peripherals
    Replies: 7
    Last Post: 11-09-2008, 04:50 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,713,452,652.25275 seconds with 16 queries