Hello, I hope I'm putting this in the right thread.
I've recently had trouble with my Alienware Area 51 laptop...
One day it just wouldn't turn on. I would plug in the adaptor and it wouldn't even register that it was plugged in. So I took it into a tech place and they said that to try to reset the battery by taking it out and just having the A/C adaptor in and holding the power button for thirty seconds if it happened again. Well of course it keeps happening and when I try to do the battery reset all that happens is that after I let go of the power button, the light first flashes green and then glows red to a time that matches how long I held the power button for.
Does this mean that my battery or A/C adaptor is bad?
Thank you for any help you can give me!