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Error 9672 while trying to add HP printer

Hardware Peripherals


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  #1  
Old 10-11-2009
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Join Date: Jul 2009
Posts: 104
Error 9672 while trying to add HP printer

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Hi,

I having a brand new issue HP Officejet 5510 printer suddenly will not respond to print commands, try to trash and re-add printer and get ERROR -9672. Any ideas greatly appreciated.

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  #2  
Old 10-11-2009
TX-Snakebyte's Avatar
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Join Date: May 2008
Posts: 256
Re: Error 9672 while trying to add HP printer

I also had the same Error 9672 problem with my HP F380 printer. The HP installation software leaves a running process called HP Communications that constantly occupies the usb port. You can simply kill it, or reinstall the HP software (and reboot). There is a way to get it to print over AE, but it will no scan.
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  #3  
Old 10-11-2009
Theodot's Avatar
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Join Date: May 2008
Posts: 686
Re: Error 9672 while trying to add HP printer

Try the following top remove error 9672

1. Install Footmatic-Rip-3.0.2.2.15.ppc.dmg, espgs-7.07.1.ppc.dmg, hpijs-2.7.6.U.dmg
4. Go to Add Printer.
5. In "Printing:" Select HP, then select HP Deskjet F300 Footmatic / hpijs (recommended).
6. Click Add
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  #4  
Old 10-11-2009
leight's Avatar
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Join Date: May 2008
Posts: 215
Re: Error 9672 while trying to add HP printer

The simplest way to erase software from your PC, is through the control panel. Select the Start menu, select Settings and then select the Windows Control Panel. In the control panel, you'll find an uninstall option to remove and load computer programs.
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  #5  
Old 10-11-2009
CoModO's Avatar
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Join Date: Dec 2007
Posts: 493
Re: Error 9672 while trying to add HP printer

A new Mac or a default install of Mac OS X will install the printer drivers from leading manufacturers. To uninstall the HP driver (hpijs drivers do not), go to Library / directory / Printers at the root of your hard drive. Remove the "hp" directory and restart the computer. Restarting the computer should take care of any communications software that was running HP.
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