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Thread: please help, crystal eye webcam camera control settings disabled?

  1. #1
    Join Date
    Sep 2009
    Posts
    2

    sad please help, crystal eye webcam camera control settings disabled?

    Hey, My webcam works fine but in my video capture properties, the first tab (Video Proc Amp) is fine with all settings being able to change, but the second tab (camera control) is all greyed out? do anyone know what's wrong Thankyou
    I have an aspire 5738z
    x

  2. #2
    Join Date
    Jan 2009
    Posts
    576

    Re: please help, crystal eye webcam camera control settings disabled?

    There is the problem due to camera driver go to Acer site and get updated camera driver for you also make sure you have not infected with virus.

  3. #3
    Join Date
    May 2008
    Posts
    1,818

    Re: please help, crystal eye webcam camera control settings disabled?

    For that you need to click on start, then select control panel. Then you need to click on device manager, then you need to click on imaging devices. After that click on Acer crystal eye webcam, this will bring you up the Acer crystal eye webcam properties box. Then you need to go half way down, there is box which will help you to enable the device. Then you need to just follow the instructions all the way through until you get to "finish". Now, your Webcam would be working fine.

  4. #4
    Join Date
    Sep 2009
    Posts
    2

    Re: please help, crystal eye webcam camera control settings disabled?

    Thanks but i've tried those things already and the webcam is enabled, I have the latest driver updated but the camera control is still greyed out
    heres an example of what i mean:








    *I pinked out the camera picture *
    Last edited by stacey1234; 17-09-2009 at 12:40 PM.

  5. #5
    Join Date
    Dec 2007
    Posts
    493

    Re: please help, crystal eye webcam camera control settings disabled?

    Have you uninstalling the crystal eye webcam camera and then reinstalling it again ?? It had the same problem few days back, I went to my settings and ticked the box that says “allow others to see my webcam”.

  6. #6
    Join Date
    Oct 2008
    Posts
    1,066

    Re: please help, crystal eye webcam camera control settings disabled?

    Uninstall the Acer crystal eye and download the Acer Crystal Eye webcam 1.8.1.0 from Acer support here http://www.acer.co.uk/acer/service.d...CRC=2980211862 , select your product and navigate to its supported applications to download. Or you can download it from here also http://download.cnet.com/Acer-Crysta..._4-188685.html , good luck

  7. #7
    Join Date
    Jan 2010
    Posts
    1

    Re: please help, crystal eye webcam camera control settings disabled?

    I have the same problem!
    I cannot figure out how to do it.
    I tried to do all of the things you all said but it still won't do it!
    My camera is built in my laptop, and if I disable it, it won't go back! :/

  8. #8
    Join Date
    Oct 2010
    Posts
    1

    Re: please help, crystal eye webcam camera control settings disabled?

    My Crystal Eye web shows image only for few seconds and then it shows red blue colors only. Its Camera and Video setting are disabled as posted by user stacey1234. I have tried uninstalling the application and then reinstalling it form the Service and Support. Drivers are updated too.

    Please help to fix it.
    Last edited by AAmna; 15-10-2010 at 12:03 PM.

  9. #9
    Join Date
    Dec 2007
    Posts
    1,602

    Re: please help, crystal eye webcam camera control settings disabled?

    Quote Originally Posted by AAmna View Post
    My Crystal Eye web shows image only for few seconds and then it shows red blue colors only. Its Camera and Video setting are disabled as posted by user stacey1234. I have tried uninstalling the application and then reinstalling it form the Service and Support. Drivers are updated too.

    Please help to fix it.
    How old is your webcam? Try the below method:

    1 - uninstall drivers and software
    2 - Take off plastic trim around lcd (bezel)
    3 - disconnect ccd
    4 - reboot
    5 - reconnect ccd

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