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please help, crystal eye webcam camera control settings disabled?

Hardware Peripherals


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  #1  
Old 16-09-2009
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sad please help, crystal eye webcam camera control settings disabled?
  

Hey, My webcam works fine but in my video capture properties, the first tab (Video Proc Amp) is fine with all settings being able to change, but the second tab (camera control) is all greyed out? do anyone know what's wrong Thankyou
I have an aspire 5738z
x

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  #2  
Old 17-09-2009
Xan Xan is offline
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Re: please help, crystal eye webcam camera control settings disabled?

There is the problem due to camera driver go to Acer site and get updated camera driver for you also make sure you have not infected with virus.
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  #3  
Old 17-09-2009
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Re: please help, crystal eye webcam camera control settings disabled?

For that you need to click on start, then select control panel. Then you need to click on device manager, then you need to click on imaging devices. After that click on Acer crystal eye webcam, this will bring you up the Acer crystal eye webcam properties box. Then you need to go half way down, there is box which will help you to enable the device. Then you need to just follow the instructions all the way through until you get to "finish". Now, your Webcam would be working fine.
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  #4  
Old 17-09-2009
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Re: please help, crystal eye webcam camera control settings disabled?

Thanks but i've tried those things already and the webcam is enabled, I have the latest driver updated but the camera control is still greyed out
heres an example of what i mean:








*I pinked out the camera picture *

Last edited by stacey1234 : 17-09-2009 at 01:40 PM.
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  #5  
Old 17-09-2009
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Join Date: Dec 2007
Posts: 493
Re: please help, crystal eye webcam camera control settings disabled?

Have you uninstalling the crystal eye webcam camera and then reinstalling it again ?? It had the same problem few days back, I went to my settings and ticked the box that says “allow others to see my webcam”.
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  #6  
Old 17-09-2009
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Re: please help, crystal eye webcam camera control settings disabled?

Uninstall the Acer crystal eye and download the Acer Crystal Eye webcam 1.8.1.0 from Acer support here http://www.acer.co.uk/acer/service.d...CRC=2980211862 , select your product and navigate to its supported applications to download. Or you can download it from here also http://download.cnet.com/Acer-Crysta..._4-188685.html , good luck
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  #7  
Old 23-01-2010
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Join Date: Jan 2010
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Re: please help, crystal eye webcam camera control settings disabled?

I have the same problem!
I cannot figure out how to do it.
I tried to do all of the things you all said but it still won't do it!
My camera is built in my laptop, and if I disable it, it won't go back! :/
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  #8  
Old 15-10-2010
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Join Date: Oct 2010
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Re: please help, crystal eye webcam camera control settings disabled?

My Crystal Eye web shows image only for few seconds and then it shows red blue colors only. Its Camera and Video setting are disabled as posted by user stacey1234. I have tried uninstalling the application and then reinstalling it form the Service and Support. Drivers are updated too.

Please help to fix it.

Last edited by AAmna : 15-10-2010 at 01:03 PM.
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  #9  
Old 16-10-2010
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Re: please help, crystal eye webcam camera control settings disabled?

Quote:
Originally Posted by AAmna View Post
My Crystal Eye web shows image only for few seconds and then it shows red blue colors only. Its Camera and Video setting are disabled as posted by user stacey1234. I have tried uninstalling the application and then reinstalling it form the Service and Support. Drivers are updated too.

Please help to fix it.
How old is your webcam? Try the below method:

1 - uninstall drivers and software
2 - Take off plastic trim around lcd (bezel)
3 - disconnect ccd
4 - reboot
5 - reconnect ccd
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