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Thread: Printer says it's jammed but its not !

  1. #1
    Join Date
    Apr 2009
    Posts
    17

    Printer says it's jammed but its not !

    Hi guys,

    My printer says that it is jammed but nothing is stuck how to fix it? Its a old Hp deskjet printer and using it with windows vista. I have tried everything but can not clear the error. How to fix this? I saw some video tutorials on youtube but nothing good happened.

  2. #2
    Join Date
    Oct 2008
    Posts
    203

    Re: Printer says it's jammed but its not !

    First do the unplug the printer and wait for a min and then again plug it. If this doesn't help then it would be worth to check the printer driver settings and any default page sizes on the printer. This can be problem of where printer thinks its loading the letter size paper where you have A4 or vice versa.
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  3. #3
    Join Date
    Dec 2008
    Posts
    1,108

    Re: Printer says it's jammed but its not !

    Refer to following threads to get help on Printer jam:

    How to prevent printer paper jams
    Fix Printer Paper Jam
    The difference between stupidity and genius is that genius has its limits. - Albert Einstein

    What we think, we become (Please don't think you are a superhero and don't try to fly)

    "SUCCESS IS NOT A DESTINATION , IT'S A JOURNEY"

  4. #4
    Join Date
    Oct 2008
    Posts
    346

    Re: Printer says it's jammed but its not !

    • Make sure that there is paper in the paper tray.
    • If the paper tray was empty and you added paper, press the RESUME button.
    • If the printer does not print correctly, remove all the paper from the paper IN tray and OUT tray.
    • Press the RESUME button.


    For more on this : HP Deskjet - How to Fix Paper Jams on 900 Series Printers

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