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TOSHIBA Satellite A215 Vista Laptop's Pioneer DVD-RW Drive not working!! Help?

Hardware Peripherals


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Old 08-07-2009
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sad TOSHIBA Satellite A215 Vista Laptop's Pioneer DVD-RW Drive not working!! Help?

Whenever I insert a CD, the DVD-RW Drive says it detects no disk. However, the Device Manager reports that "this device is working properly." I've already deleted the UpperFilters and LowerFilters.

The Drive can play DVDs but how can I fix it so it can run CDs too (audio, installation, etc)? It used to be able to play both.

Thanks in advance for your help.

Last edited by proviso : 08-07-2009 at 04:40 AM.
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Old 08-07-2009
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Re: TOSHIBA Satellite A215 Vista Laptop's Pioneer DVD-RW Drive not working!! Help?

Also, I'm only 17 so simpler terms would help. Thank you. (I'm a newbie)
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Old 08-07-2009
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Re: TOSHIBA Satellite A215 Vista Laptop's Pioneer DVD-RW Drive not working!! Help?

Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver.

Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder.

Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie.
  • Reinsert the disc in the DVD drive.
  • If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished.
If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card.
  • Reinsert the disc in the DVD drive.
  • If you still have problems with the disc, contact the manufacturer to obtain a new disc

There are more Tips on troubleshoot Problems like computer cannot read a CD or a DVD
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