I'm hoping someone can help me. I bought an HP laptop about 6 months ago that's running on a 64bit vista platform. Since I've had it, the internal DVD rom drive hasn't worked properly to play DVDs or CDs. At first I thought it was a defective drive but I have since purchased another external USB DVD drive and I'm having the same problems so I'm thinking its something in the software or drivers.
First, it works sometimes just fine, sometimes it doesn't recognize anything, and sometimes it works while skipping at a snails pace that makes using it virtually impossible (Skipping and very slow sound and picture)
I first noticed that when I would try to use Itunes to rip a cd, it would only sometimes recognize that there was even a disc in the drive. However, everytime Itunes issues an update and reinstalls, it suddenly and only for a limited time will start to recognize, play and rip CDs.
Then I got a DVD series and it played the first disc fine but failed to recognize disc two. When going back to disc one to test it, it no longer recognized that either.
I've also noticed that it seems to work better when I use Windows Media Center versus windows media player.
So still hoping it was the drive I purchased an external drive. It periodically tells me it doesn't recognize the frive but when I replug it it seems to find it again. However, no I'm having the same problems no matter which drive I use. Now I just have the added frustration of it recognizing the media but isn't able to read it fast enough to actually watch the DVD. You just hear it spinning and it keeps that intermitant disc buzzing noise as if its stuck trying over and over again trying to read the same thing.
Does anyone have any idea what this could be or how I can fix it. I just want to be able to rip my CDs and watch a freakin DVD here and there.