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Thread: How to Remove the device in safety

  1. #1
    Join Date
    Jan 2009

    How to Remove the device in safety

    When I connect a HDD into a external USB I can not safely remove by clicking the "left" on the icon in question. I have a windows message saying that I can not do. But if I click "right", I open a window and I stop my DD px.
    Then I realize that in the device manager I have a yellow question mark on the "mass storage device".
    If I uninstall it it is reinstalled correctly to restart windows but the problem come back if I stop vx again my device.
    I did not have that concern before.
    How can I solve this problem of course start a full restoration of the PC.

  2. #2
    Join Date
    Mar 2008

    Re: How to Remove the device in safety

    Without removing your external hard drive, go into Device Manager and tell us if there's something that appears with the famous yellow triangle.

  3. #3
    Join Date
    Jan 2009

    Re: How to Remove the device in safety

    I opened all the sections and NO does triangle or yellow question mark when you start windows.
    I repeat the operation with external HDD it does not always.
    I get the message: can not stop the device "generic volume"
    I have to click "right", the I a message telling me that I remove the device, but I have a "yellow exclamation on the device mass.
    In checking the properties I get the message below:

    "Windows can not use this hardware device because it was prepared for a controlled ejection, but was not removed from the computer. (Code 47)".

    when I reboot the PC the yellow has disappeared.

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