Seagate HDD solutions

[Killen]

What happens to the company Seagate drives past months, like detective stories. In autumn 2008, complaints began to thicken users too frequent failure of these reservoirs. Over time it became clear that the lion's share of bad drives suffer the same symptoms. Drives defined in the BIOS, but their capacity is equal to 0. Seagate, meanwhile, denied any problems at all statistically normal percentage . Over time, this percentage has grown so much that bearand has become meaningless. Then the company acknowledged the problem and invited users to test their drives for defects by serial number, as well as download new firmware version, which will eliminate the problem. Unfortunately, the "corrected" version of firmware was a flaw that led to the death of the program disk in some cases, so that soon the information and firmware were removed from the site of Seagate.

The crux of the problem boils down to an error, which resulted in damage to the drive and system information as a result, it inoperable. This error occurs only during the startup disk, which makes it especially dangerous manifestation in RAID arrays, after restarting the computer may lead to failure of several disks. This problem is not susceptible to all the disks, but only the Barracuda 7200.11, DiamondMax 22, SV35, and Barracuda ES.2. Seagate claims that now come with factory discs already corrected firmware and HDD Barracuda 7200.12 series, and is deprived of the problem.

[Killen]

Now, a few days ago, Seagate was the second attempt to correct the situation. Users are invited to check whether their hard drive at risk. This would require to know the serial number of the disk. Details can be read on the label of the drive or using the software, such as utility Seagate DriveDetect. Then, go to the Seagate Knowledge Base and use the link "Click here to use the serial number check utility". In the new window will be prompted to enter the serial numbers of hard drives, up to 50 pieces, one number per line. The following is the test by entering the words in a distorted picture in the special line. The test, I should say, very skittish, and not always right the first time accepts the results. In case of problems, try to enter the two words without a space between them or only the first word. Upon successful verification will be issued for the conclusion of the introduction of serial numbers, which are as follows:

If you entered the serial number of the disk is not at risk, then it will display the message "Drive is not affected". Otherwise, it would read "Drive is affected" and the proposal to move to the next step ( "Step4"). After clicking on the link, you will be asked to select their model of the hard drive and download it with the firmware image. It takes about 1.5 MB and should be recorded on an optical CD or DVD.

[Killen]

For the firmware you want HDD, connect it to chipset channel SATA, and then physically disconnect all other drives. Now boot using an optical disk with recorded manner. Will automatically run the operating system MS-DOS, a special envelope and open the file read me. Closing the read me, will remain only an option in the menu model drive and verify operation. After the firmware turns off the computer yourself. After the firmware, all user data on the disk will be saved, however, it is recommended to make a backup copy.

Despite the proposed solutions to the problem, in this case it is too early to make a point, as well as received information that from the above symptoms are breaking down disks, which were not in the list of "defective", so it may update the firmware is even so, who drives on the assurance checks Seagate, not prone to error. To access the firmware by entering obviously "defective" serial number, such as the one in the picture above. Remember that the problem concerns only drives Barracuda 7200.11, DiamondMax 22, SV35, and Barracuda ES.2.

[timon]

One can only add that all the actions a user performs on its own responsibility, so is not recommended to operate firmware yourself, if you're not sure of the strength.

Those users who have already faced the problem, we recommend that you contact the center of recovery, good method of repair of such discs is already mature and can be applied even at home, if there is free time, a number of controllers, cables, and of course, necessary skills and knowledge .

[Xan]

hi guys i have found this seagate barracuda 7200.11 failure official explanation on its official site i hope this is going to help you http://forums.seagate.com/stx/board/...thread.id=3283