Problems with the Microsoft Wireless Laser Desktop 7000

[Diquito]

Sponsored Links

Hi all,
I have problems with my Wireless laser desktop 7000 keyboard and mouse.

I have e new installation of XP SP3 on a homemade PC... everything seems to work perfectly except the keyboard/mouse....

The problem is windows related because when I star in DOS mode I do not have this problem..

The problem is that sometimes every 10 seconds or so.. the keyboard hangs.. and do not type ... same with the mouse.. it hangs ever 10-12 second for a second or two....

Does anyone have any suggestion.. or shall I reinstall xp completely?

[EINSTEIN_007]

See from the microsoft refrence of similar type of issue: http://support.microsoft.com/kb/268100
http://support.microsoft.com/kb/232414

[Conrad]

since it is wireless you can check for electromagnetic interfering devices nearby to computer.or best try installing winxpsp2 and you are sure that you have installed genuine winxpsp3?

[Diquito]

About the XP version yes.. I streamlined it my self with the SP3 service pack.

I can't see any interference and the keyboard at least works perfect if I boot up in dos environment.

[switchblade327]

Try reinstalling the drivers or download the latest drivers from the manufacturer's site and install it. Also did you tried using some standard keyboard and/or mouse? Did you have the same problem again?

[Diquito]

Well i got newer drivers.. I uninstalled the old ones and cleaned the registry and the file system. After a restart I installed the new drivers but the problem persists...
So I guess I will have to reinstall XP completely.

[switchblade327]

I don't think reinstalling XP will help you in anyway. By the way did you faced any problems while installing SP3? And what about using some standard keyboard and/or mouse? Did you tried it?

[Diquito]

Well you're right I reinstalled XP with a clean version the only changes I did in the installation where to make it unattended and some tweaks in the explorer settings.. but I think there is some strange conflict with the graphic drivers.. before I installed the drivers for the graphic card everything worked perfectly afterward though the problem came back?? really strange...sadly I don't have a standard keyboard and mouse to test.. but if everything works prior to the installation of the graphic card i guess there is something conflicting.

[Diquito]

Well problem solved now... by replacing the crappy MS keyboard and mouse with Logitech equivalent...

Thanks everybody for you assistance