Device (reader) Not Found

[Samra]

Good morning,

I was surprised yesterday evening by trying to read a CD in the CD drive on your PC: no reaction

What to do?

Thank you

[CoModO]

Hi you is a little handyman,

Opens remove your pc cd / dvd, your motherboard

Restart your pc then try, reconnect your CD player and then restart your pc again

And we said what he knows past

[Samra]

Good afternoon,

Thank you for directions.

I think they have followed to the letter but the Diagnostic manager device is the same.

I also once made to manipulation, tried to read a CD, it is possible to introduce a green light turns on but then goes out and the PC does not respond anymore.