Microsoft Wireless Optical Notebook 3000 mouse not working with Vista

[rknaik_iris]

Hi,

I purchased Microsoft Wireless Optical Notebook 3000, and connected to my Toshiba satellite laptop (Series A205-S804), Laptop has windows home premium.

as soon as I connect to Transceiver to the USB port I get icon "Found new hardware", then vista tries to install the driver. After few seconds I get the message the driver installation failed "The driver file for this device is missing important entry. The INF file must be written for the microsft windows 95 or later"

Mouse works with my other laptop IBM T42 which windows xp installed on it.
I tried the same mouse on my friend's Dell laptop which have Vista home basic installed it works on his laptop.

Only difference I notice between the three laptops is IBM and Dell laptops have Bluetooth installed within the laptop and Toshiba laptop doesnot have one.

I tried call Microsoft support, they say the mouse is bad or broken

Can anybody please help me with this


Regards,
RK

[EINSTEIN_007]

Try to get the driver for windows vista from the microsoft website if it is available?

[unidentified]

See similar related querries: USB Mouse not working! ( showing up as unidentified device)

[ThoMas321]

Try to get the driver for windows vista from the microsoft website if it is available?

i will go with einstein
I think the drive is your problem install driver form microsoft website

[rknaik_iris]

Hi,

Thanks Einstein and Thomas for the reply.
I downloaded IP32Eng6.20.182.0.exe from microsoft site, still I get the same error does laptop require bluetooth installed for the wireless optical mouse to work?

Regards,
RK

[Aikonik]

i think this will solve all your problem

http://www.microsoft.com/hardware/mo...s.aspx?pid=070

i think this will help you

please reply if it does .