The steps to reactivate a license are simplified to a single step process by enhancing the user experience. The process of unlocking the license file has been removed and the options to reactivate a single site, multi-site license and Work in Temporary License Mode have been completely eliminated.
While reactivating, Tally.ERP 9 prompts the user to enter the E-Mail ID of the Administrator and password to reactivate a single site license or to enter the E-mail ID of the Site Administrator and password to reactivate the respective multi site license.
You can use this option for subsequent activation of Tally.ERP 9 on the same computer or another computer. To reactivate Tally.ERP 9 you should have activated the Tally.ERP 9 license earlier and then surrendered the license for any one of the following reasons
- Make changes to the Hardware of your computer
- Reinstalled operating system on your computer
- Use Tally.ERP 9 on another computer
To reactivate a license follow the steps shown
In the Startup screen
- Select Reactivate License
The Reactivate License form appears
- Enter the E-Mail ID of the Site/Account Administrator to reactivate the License.
- Enter the required password.
The completed Reactivate License form appears as shown
The Reactivate License Resolution screen appears as shown.
- Select the required site from the List of Sites displayed
Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online which is explained in Online Activation section.
On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved, the user needs to activate the license using the offline method.