List of iTunes Errors and Solutions

[The#Danger]

• Unknown error 0xE8000001
  
  
  • If your iPhone is jailbroken and you edit the file Mobilestation, check the file permissions 755 (path on your iPhone / System / Library / PrivateFrameworks / MobileInstallation.framework /) If you create folders "Document" Application and verify that rights are chmod 777.
  • More generally linked to iTunes 7.7, this problem may be related to your USB cable (try another cable), changing USB port, do not use a USB hub.
  • If despite all this does not work, rename your file lockdown (C: / Apple / Lockdown) in lockdown_old (To iTunes creates a new file) to the problem disappears.
  
  
• Unknown error 0xE800000A
  
  • For Windows: Run iTunes with Administrator rights (Right Click "Open as administrator"). Moreover, it seems that renaming your file lockdown ("C: \ Documents and Settings \ All Users \ Application Data \ Apple \" and / or "C: \ Documents and Settings \ username \ Application Data \ Apple Computer \" ) in lockdown_old (To iTunes creates a new file) the problem disappears.
  • For Mac, this error is permission problem. In the application Terminal.app run the following commands sudo "mkdir / var / db / lockdown" and "sudo chmod 777 / var / db / lockdown. Or fix via software such as Onyx, the permissions of your Mac files.
  
  
• Unknown error 0xE8000013
  
  • Activating an iPhone with a SIM unlocked for the first time with iTunes 7.5 can cause the following error message: Unable to activate the iPhone because an unknown error occurred (0xE8000013). Try again later.
  • This error can occur if you use iTunes 7.5 to activate the iPhone with a SIM lock PIN. If this happens, ignore this error message. The iPhone will be activated as expected and you can give a name to your iPhone and choose your preferred settings for synchronization.
  • To resolve this problem go to iTunes / applications and click on one of the applications you have downloaded. iTunes prompts you for permission to use the application. This problem is a problem of connection with iTunes Store and your account.
  
  
• Unknown error 0xE8000022
  
  • To resolve this problem, restart your iPhone and your computer. If despite this the problem persists, uninstall and re-install iTunes.
  
  
• Unknown error 0xE8000025
  
  • Update with iTunes 7.5 or later. Open iTunes and select Help> Check for updates.
  • If the problem persists after the update, try the troubleshooting procedures in this document .
  • If you can not perform the update, make sure your user account contains only ASCII characters .* The characters are different from those listed below are not managed.
  • Make sure the name of your user account contains only these characters:
    abcdefghijklmnopqrstuvwxyz
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
  
  
• Unknown error 0xE8000065
  
  • You connect your iPhone to your computer controlled and it is not recognized? The problem comes from your firewall. In fact your firewall blocks the process of Shift version> 3.x
  • The problem only affects Windows 7/Vista
  
  
• Unknown error -9808
  
  • Internet Connection Problem on XP and Vista
  • To remedy this, open a web page, check that SSL 3.0 and TLS 1.0 are selected then go to Tools> Internet Options> Advanced "in the Security options, uncheck" Check for server certificate revocation (requires restart) " .
  • Click "OK".
  • Close Internet Explorer, and restart your PC.
  
  
• Unknown error -2096
  
  • Problem with your Internet connection. The Wifi internet access blocked or prevented access to your itunes account, making it impossible to activate your iPhone.
  • Solution: Disconnect and connect again. Connect ethernet or live on your box.
  
  
• Unknown Error -50
  
  • Check that the Parental Control tab located in Edit> Preferences that iTunes is unchecked.
  • This can occur when the end of the connection occurs during the download content purchased from the iTunes Store.
  • Configure your anti-virus/coupe fire to allow the fields to send and receive Internet data. - Itunes.apple.com - ax.itunes.apple.com
  • If you notice that this error only occurs when you try to download videos: - Delete video files downloading cached and completely restart the download often resolves the problem. - To find the cached video downloads: Navigate to the download folder on your system. This file can be found at different locations:
  • Mac: ~ / Music / iTunes / iTunes Music / DownloadsRemarque: the tilde "~" indicates your home folder.
  • Windows Vista: \ Users \ [username] \ Music \ iTunes \ iTunes Music \ Downloads \
  • Windows XP and Windows 2000: \ Documents and Settings \ [username] \ My Documents \ My Music \ iTunes \ iTunes Music \ Downloads \
  • Locate the folder that contains the cached video corresponding to this purchase .- In Windows Vista, the folder name matches that of purchased video and file extension. Tmp. - In Windows XP and Windows 2000 the folder name matches that of purchased video and the file has the extension. m4v.tmp.
  • Drag the folder. Tmp purchased video in question in the trash.
  • Open iTunes.
  • Select Store> Check for software updates.
  • Enter your account name and password, then click the Search button.

[The#Danger]

• Unknown Error -48
  
  • Update with iTunes 7.5 or later. You can also perform an update in iTunes: - Mac: Choose iTunes> Check for updates. - Windows: Choose Help> Check for updates.
  • If you encounter this problem when updating an iPhone on a Mac, follow the instructions below: - Go to ~ / Library / iTunes / iPhone Software Updates. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the iPhone Software Updates. - Try to restore the iPhone again.
• Unknown Error -19
  
  • Problem when synchronizing.
  • Solution: Disable automatic syncing visible when iPhone is connected or in Preferences> Devices, select the option "Disable automatic syncing ..."
  • Clear your backups from iTunes, in Preferences> Devices Click select the last backup of YOUR iPhone, then "Delete Backup". (Warning, irreversible action - Make a backup backup on another computer).
• Unknown Error -18
  
  • Put the iPhone into recovery mode and restore it.
• Unknown error -4
  
  • Problem with iTunes and the rights to your PC or Apple servers
  • Solution: Connect to iTunes using a session with administrator rights
  • Wait and connect with other Internet access, iTunes can connect to servers in the AppStore.
• Error 1 Unknown
  
  • iPhone not recognized in recovery mode / DFU (Dowgrade impossible if you are not in DFU):
  • Manually put your iPhone in "recovery mode": press Home and Power for 10 seconds After 10 seconds release the power button and let Press the Home button until you see the message "iTunes has detected an iPhone in recovery mode "
  • Turn your iPhone into DFU manually: Hold Home + Power button simultaneously to re-startup of your iPhone (10sec). Only then release the power button until you see the message "iTunes has detected an iPhone in recovery mode" (25sec).
  • The firmware is downloaded selects or incoherent with the version of your device, or the file is corrupted.
  • Solution télélcharger re-match the firmware version of your iPhone - Phone1, 1_xxx.ipsw for V1 (Edge) - Phone1, 2_ xxx.ipsw for V2 (called 3G) - Phone2, 1_ xxx.ipsw for V3 ( Called 3GS)
  
  
• Unknown Error 2
  
  • Apple server problem.
  • Solution: Your iTunes user account must only contain characters such as (other symbols are banned from your main contact email or name of your iTunes account):
    
    abcdefghijklmnopqrstuvwxyz
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
• Error 5 Unknown
  
  • Your firmware is corrupted or improperly downloaded (Wrong version), re-download your firmware.
• Unknown Error 6
  
  • USB Problem: The connection falls unmanque power.
  • Solution: Reboot and Change USB port (do not use a hub), or change your PC.
  • This error can often be corrected by following the steps described in the article iTunes for Windows: Troubleshooting problems with security software . Third-party software installed can you change your default packet size in Windows by inserting an entry in your registry TcpWindowSize. This error may be due to a default packet size that is not properly defined. Contact the manufacturer of the software that generated the change in the size of the package to get help.
• Error 9 Unknown
  
  • Disconnection Problem
  • The error 9 means that the iphone was unplugged when handling, it is advised to change usb cable, usb port. (Do not use the Hub)
  • If problem remains unsolved despite your attempts to Restore in Recovery Mode and DFU, contact service Apple.
  • This error occurs when the device has been inadvertently disconnected from the USB bus and the communication stopped. This can occur if the device is disconnected manually during the restoration process. You can solve it by making a USB troubleshooting isolation, using a different USB cable dock connector, trying other USB ports, performing the restore on another computer or removing conflicts caused by third-party security software.
• Error 19 Unknown
  
  • You try to restore but you encounter an error during the process.
  • Disable Automatic Synchronization
  • In iTunes when your iPhone is connected, uncheck "Auto Sync". (Or In iTunes> Preferences)
  • And restore again.
• Error 20 Unknown
  
  • Restore error.
  • Your firmware is too old or too new compared to your version of iTunes.
  • Download a new version of iTunes (More or less old) .
  • Then restore
• Error 21 Unknown
  
  • Mac, Go to ~ / Library / iTunes /. In the Finder, you can choose Go> Go to Folder. Type or paste the path name above and click OK. - Delete all files in the iPhone Software Updates and Device Support. - Try to restore the iPhone again.
  
  On Windows, these files are located in a hidden folder. To view these files in Windows Explorer, you must select Tools> Folder Options, click View, then select "Show hidden files and folders.
  
  • In Windows Vista, follow the instructions below: - Go to Start> Computer> Local Disk and type the following path: C: / users / [yourusername] / AppData / Roaming / Apple Computer / iTunes / - Delete all files in the iPhone Software Updates folder and Device Support. - Try to restore the iPhone again.
  • In Windows XP, follow the instructions below: - Choose Start> Run, then type C: / documents and settings / [yourusername] / Application Data / Apple Computer / iTunes / - Delete all files in the iPhone Software Updates and in Device Support.
  • If, despite these recommendations, you still have this error, make sure you have the latest version of iTunes.
  • Try using a USB hub.
• Unknown error 28
  
  • Problem restoring your device (Problem Irreversible)
  • Solution: None.
  • Contact Customer Service for Apple iPhone replacement (if it is still under warranty)
  • These errors may indicate a hardware problem of your device. Follow the procedures described in this article and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
  • If the IMEI number or the MAC address is not specified or corresponds to a default value, it can also confirm that the problem is of a material.

[The#Danger]

• Unknown error 29
  
  1. we must restore, get the error mentioned above, start iRecovery (iRecovery-s; setenv auto-boot true; saveenv; / exit), then restore again ..
  2. we must restore, get the error mentioned above, close itunes, then restart itunes and restore again.
  3. If you are under Mac:
  
  
  • Go to "/ System / Library / Extensions" and locate the file "AppleMobileDevice.kext" and delete it.
  • Then go to "/ Library / Receipts /" and locate the file "AppleMobileDeviceSupport.pkg" and delete it.
  • Go to "/ System / Library / LaunchDaemons /" and locate the file "com.apple.usbmuxd.plist" and delete it.
  • Then go to "/ System / Library / PrivateFrameworks" and locate "MobileDevice.framework" and delete it.
  • Empty the Trash and restart the computer.
  • Télcharger and re install iTunes.
  • Then restore the iphone again.
  • These errors may indicate a hardware problem of your device. Follow the procedures described in this article and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
  • If the IMEI number or the MAC address is not specified or corresponds to a default value, it can also confirm that the problem is of a material.
• Unknown Error 1002
  
  • An error message 1002 or a "Repair Needed - Iphone can emit or receive calls"
  • The problem is probably irreversible (Communication card HS?)
• Unknown Error 1011
  
  • An error message 1011 or a "Repair Needed - Iphone can emit or receive calls"
  • The problem is probably irreversible (Communication card HS?)
  • These errors may indicate a hardware problem of your device. Follow the procedures described in this article and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device. If the IMEI number or the MAC address is not specified or corresponds to a default value, it can also confirm that the problem is of a material.
• Unknown Error 1012
  
  • These errors may indicate a hardware problem of your device. Follow the procedures described in this article and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device.
  • If the IMEI number or the MAC address is not specified or corresponds to a default value, it can also confirm that the problem is of a material.
• Unknown Error 1013
  
  • Leave iTunes open, do not click on the OK button.
  • Launch QuickPwn or Redsn0w to break the iPhone restore mode. Follow the procedure, the software should recognize your iPhone and do redemmarrer mode "Normal"
  • These errors may indicate a hardware problem of your device. Follow the procedures described in this article and also try to perform a restore by connecting to a computer and a network that you know, to isolate the problem to the device. If the IMEI number or the MAC address is not specified or corresponds to a default value, it can also confirm that the problem is of a material.
• Unknown Error 1015
  
  • Restoring several times with the same firmware in DFU mode.
  • iPhone not recognized in DFU mode (Dowgrade impossible if you are not in DFU):
  • Turn your iPhone into DFU manually: - Hold Power + Home button simultaneously to re-startup of your iPhone (10sec). Only then release the power button until you see the message "iTunes has detected an iPhone in recovery mode" (25sec).
  • Naturally, with error 1015, you are still stuck on the logo with the Apple. The Reboot is inpossible. Then use a tool to get out your iPhone from the "Loop" Restore.
  • Launch QuickPwn to unlock it. Otherwise test with iPHUC, independence, iRecovery, iBrick ..
  • This error appears when attempting to upgrade to an older version of the iPhone or iPod touch. This may occur when you try to perform a restore using an old file. Ipsw. The upgrade to an earlier version is not supported. To resolve this problem, try performing a restore using the latest version of the software of the iPhone or iPod touch available from Apple.
• Unknown Error 1601, 1602, 1603
  
  • Problem during the Restoration
  • Solution: Uninstall iTunes completely and service Apple Mobile Device (With software Ccleaner )
  • Reinstall iTunes 7.5 or later.
• Unknown Error 1604
  
  • Problems often related to lack of power of your iPhone.
  • Premiere Trail, Reload your iPhone with a socket (Pdt few hours)
  • Then try to restore the Recovery mode (Logo), and / or DFU.
  • Verify that your cable is not damaged ( Possibility of changing his not Apple ) and try with another cable.
  • Unplug your USB Hub and connect your iPhone directly to your computer (On the Port USB 2.0).
  • Completely uninstall iTunes and Apple Mobile Device Service (With software Ccleaner )
  • Try on another PC.
  • Restore with older firmware.

[rogerjack]

These information is nice to sharing with us for the list of errors. It is Completely uninstall iTunes and Apple Mobile Device Service (With software Ccleaner ) with also having restore the back up facilities.

[lovedelaine]

tried everything you said in error 1
but none of it worked...