Uninstall Office 2007 if you can not uninstall it via "Add/Remove Programs"

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This article describes how to uninstall Microsoft Office System 2007 if you can not uninstall it via the Add/Remove Programs feature in Control Panel.

If you want to reinstall Office System 2007, we suggest that you first uninstall it via the Add/Remove Programs feature in Control Panel. When this method is successful, Office System 2007 is completely uninstalled. To check whether the product Office 2007 can be removed using Add/Remove Programs, follow these steps.


For Windows XP or Windows Server 2003:

1. Click the Start button and choose Control Panel.
2. Double-click Add/Remove Programs.
3. Select a product in the 2007 Office System applications and click Remove.

For Windows Vista:

1. Click the Start button and choose Control Panel.
2. Click the Uninstall a program in the Programs in Control Panel.
3. Click to select the product to be uninstalled in the installed products, and then click Uninstall icon which displays the activities available.

However, the removal of 2007 Office System through this method is not complete. Problems may occur, for example, problems with the Programs dialog box. Or it may not uninstall some components of Office 2007. In these cases, it might not be able to reinstall Office 2007.

This article describes an alternative method that can be used to uninstall the Office 2007 in place. After using this alternative method, you can reinstall Office 2007.


Note
You must not use this alternative method instead of the recommended method, because the alternative is not possible to completely uninstall Office 2007.

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To uninstall the MS Office 2007 if you can not uninstall it via the Add/Remove Programs feature, follow these steps:

Step 1

Remove the Windows Installer packages remaining Office System 2007. To do this, follow the steps below.

Note
This procedure requires that the user account to be given administrator permissions on your computer.

1. Click Start, click Run, type installer, and then click OK.
   This process opens the %windir%\Installer.
   
   
2. Click Details on the View menu.
   
   
3. Click Choose Details on the View menu.
   
   
4. Check the Subject, type 340 in the box selected column width (in pixels), and then click OK.
   
   Note
   It may take several minutes before the items are displayed next to each msi file.
   
   
5. For Windows XP or Windows 2003, click Arrange Icons on the View menu, then click Object.
   
   For Windows Vista, choose Sort by the View menu, then click Object. In Windows Vista, you may see a dialog with the User Account Control, the following notice:
   

   Attempt by an unidentified program wants access to your computer

   Allow to choose when you receive this warning message.
   
   
6. Click the right mouse pusante on any msi file in the subject line "Microsoft Office Product_Name 2007", then click Uninstall.
   
   Note
   Product_Name is a placeholder to be replaced with the name of the product Office 2007.

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Step 2

Stop the Office Source Engine. To do this, follow these steps:

1. For Windows XP and Windows Server 2003, click Start, click Run, type services.msc, and then click OK.
   
   For Windows Vista, click Start, click Start Search, type services.msc, and then press ENTER.
   
   
2. In the Services window to determine if the Office Source Engine service is running. If this service is running, click the right mouse button on the Office Source Engine, and then click Stop.
   
   
3. Close the Services window.

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Step 3

Remove any remaining files and folders from installed Office 2007. To do this, follow these steps:

1. For Windows XP and Windows Server 2003, click Start, click Run, type %CommonProgramFiles%\Microsoft Shared, and then click OK.
   
   For Windows Vista, click Start, click Start Search, type % CommonProgramFiles%\Microsoft Shared, and then press ENTER.
   
   
2. If present, delete the following folders:
   • Office12
   • Source Engine
   
   
3. For Windows XP and Windows Server 2003, click Start, click Run, type %ProgramFiles%\Microsoft Office, and then click OK.
   
   For Windows Vista, click Start, click Start Search, type %ProgramFiles%\Microsoft Office, and then press ENTER.
   
   Note
   On a computer that is running a 64-bit version of Windows XP instead, type %ProgramFiles(x86)%\Microsoft Office.
   
   
4. Delete the Office 12.
   
   
5. In the root folder of each hard drive to identify, and then open the folder MSOCache. If you can not view the MSOCache folder, follow these steps:
   1. Open Windows Explorer, then click Folder Options on the Tools menu.
   2. Click the View tab.
   3. In the Advanced Settings box, click Show hidden files and folders in the Hidden files and folders.
   4. Uncheck the Hide protected operating system files, and then click OK.
   
   
6. Open the folder drive_letter:\MSOCache\ ll Users, then delete each folder whose name contains the following:
   0FF1CE) --
   
   Note
   This text contains a zero and one for the letters "O" and "I".
   
   
7. For Windows XP and Windows Server 2003, click Start, click Run, type %appdata%\microsoft\templates, and then click OK.
   
   For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\templates, and then press ENTER.
   
   
8. Delete the following files:
   • Normal.dotm
   • Normalemail.dotm
   
   
9. For Windows XP and Windows Server 2003, click Start, click Run, type %appdata%\microsoft\document building blocks\Language_ID, and then click OK.
   
   For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\document building blocks\Language_ID, and then press ENTER.
   
   Note
   • If you can not open this folder because it does not exist, jump to step 11.
   • Language_ID is a placeholder for the four-digit number that represents the language of Office System 2007. If the Language_ID is not known, type %appdata%\microsoft\document building blocks, then open the subfolder in that location.
   
   
10. Delete the file Building Blocks.dotx.
    
    
11. For Windows XP and Windows Server 2003, click Start, click Run, type %temp%, and then click OK.
    
    For Windows Vista, click Start, click Start Search, type %temp%, and then press ENTER.
    
    
12. Choose Select All from the Edit menu.
    
    
13. Choose Delete from the File menu.
    
    
14. For Windows XP and Windows Server 2003, click Start, click Run, type %ALLUSERSPROFILE%\Application Data\Microsoft\Office\Data, and then click OK.
    
    For Windows Vista, click Start, click Start Search, type %ALLUSERSPROFILE%\Application Data\Microsoft\Office\Data, and then press ENTER.
    
    
15. Delete only the Opa12.dat file.

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Step 4

Remove the following registry subkeys for Office System 2007. To do this, follow the steps below.

Important

This section, method or activity demonstrates how to modify the registry. Incorrect changes to the registry can cause serious problems. So follow the steps carefully. For added protection, you should back up the registry before you edit it. This will make possible the restoration in the event of problems.

1. Find and delete the registry subkeys for Office 2007, if present. To do this, follow these steps:
   1. For Windows XP and Windows Server 2003, click Start, click Run, type regedit, and then click OK.
      
      For Windows Vista, click Start, click Start Search, type regedit, and then click OK.
      
      
   2. Click the following registry subkey:

      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0

   3. Choose Export from the File menu, type DeletedKey01, and then click Save.
      
      
   4. Choose Delete from the Edit menu, then click Yes to confirm the deletion.
      
      
   5. For each registry subkey in the following list, repeat steps (1) (1) to (1) (4). Change the name of the export key adding one for each subkey.
      
      For example, type DeletedKey02 for second key, DeletedKey03 for the third key and so on.
   
   

   Note
   The following registry keys, the asterisk (*) represents one or more characters in the name of the subkey.
   
   HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE -*)
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\**0FF1CE
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01FEC
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\the Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
   HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
   HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
   HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
   HKEY_CLASSES_ROOT\Installer\Win32Assemblies\Office12**

   Note
   If your computer is running a 64-bit version of Microsoft Windows, locate the following subkeys:
   HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Delivery \SourceEngine\Downloads\*0FF1CE-*)
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\**0FF1CE
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01 FEC
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
   HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
   HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
   HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
   HKEY_CLASSES_ROOT\Installer\Win32Assemblies\Office12**

2. Locate the following registry subkey:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
   
   Note
   On a computer that is running a 64-bit version of Windows instead locate the following subkey in the registry:
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
   
   
3. Choose Export from the File menu, type UninstallKey01, and then click Save.
   
   
4. In the Uninstall subkey identified in step 4b click each subkey, and then determine whether the subkey is assigned the following value:
   • Name: UninstallString
   • Data: path file_name\Office Setup Controller\path Setup.exe
   
   Note
   In this example, file_name is the name of an installation program and path is the path to the file.
   
   
5. If the subkey contains the name and data described in step 4, choose Delete from the Edit menu. Otherwise, go to step 6.
   
   
6. Repeat steps 4 to 5 to identify and remove any subkey that corresponds to the name and data described in step 4.
   
   
7. Close the Registry Editor.

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Step 5

Restart your computer and then reinstall Office 2007.

UserInfo subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\Common\UserInfo

Subkeys shadow for Windows Server 2003 and for earlier versions of Windows Server:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0

Subkeys shadow for Windows Server 2008:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software

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The information in this article shall apply to -

• Microsoft Office Professional Plus 2007
• Microsoft Office Ultimate 2007
• Microsoft Office Enterprise 2007
• Microsoft Office Professional 2007
• Microsoft Office 2007 Standard
• Microsoft Office Home and Student 2007
• Microsoft Office Basic 2007
• Microsoft Office Access 2007
• Microsoft Office Excel 2007
• Microsoft Office InfoPath 2007
• Microsoft Office OneNote 2007
• Microsoft Office Outlook 2007
• Microsoft Office PowerPoint 2007
• Microsoft Office Publisher 2007
• Microsoft Office Word 2007
• Microsoft Office Accounting Express 2007
• Microsoft Office SharePoint Designer 2007
• Microsoft Office Project Professional 2007
• Microsoft Office Project Standard 2007
• Microsoft Office Visio Professional 2007
• Microsoft Office Visio Standard 2007