Designation: Analyst - Voice Technical Support, Pune
Job Description:
Handling Trouble Tickets in the form of Calls / Voice Messages.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system.
If interested you can walk in for the interview from 13th Apr till 15th Apr between 2-5 PM at the below mention address:-
Patni Computer Systems Ltd.
Level 0, Tower III,
Cybercity, Magarpatta City,
Hadapsar, Pune-411013
Desired Profile:
Person should have basic knowledge of Networking, Hardware & Operating Systems
MCSE & CCNA would preferred
Person needs to be Open to work in 24X7 Environment.
Should be willing to learn under pressure situations
Team Player, high in confidence
Excellent Communication Skills
Experience: 1 - 2 Years
Location: Pune
Compensation: Rupees 1,00,000 - 2,50,000
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