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Thread: Screen Scrolling Problem?

  1. #1
    Join Date
    Sep 2005
    Posts
    1,306

    Screen Scrolling Problem?

    For a couple of months I've had a problem with my screen scrolling or jumping by itself when I've been using Outlook Express, Word, Excel or when I've been web browsing.

    I've tried just about every program to scan for spyware, malware and viruses but they all keep coming up clean so I don't think there is any infection.

    I've also uninstalled and reinstalled Microsoft Office and checked all the connections to my PC for the monitor, mouse, keyboard etc with no obvious problems being found.

    The problem occurs whether or not I'm connected to the web. Other applications seem to be free from the problem.

    Can anyone help please?

  2. #2
    Join Date
    May 2004
    Posts
    47

    Re: Screen Scrolling Problem?

    Try updating your video card drivers.
    Ravi

  3. #3
    Join Date
    Sep 2005
    Posts
    1,306

    Re: Screen Scrolling Problem?

    Thanks for the suggestion but the problem still remains. Any other thoughts?

  4. #4
    Join Date
    May 2004
    Posts
    47

    Re: Screen Scrolling Problem?

    Have you tried changing your mouse ? A bad mouse could be causing what you describe.
    Ravi

  5. #5
    Join Date
    Sep 2005
    Posts
    1,306

    Re: Screen Scrolling Problem?

    Having had another go at cleaning my mouse I must say that after a day of testing, the screen scrolling has reduced although it still suffers the odd jump or two. Nothing like before though when the screen would scroll from top to bottom and partly back up at great speed.

    Perhaps the mouse was (is) the problem although I still don't understand why it only affected a few applications.

    Anyway thank you for your help - much appreciated.

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