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Freezing Start Menu Button

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  #1  
Old 18-02-2009
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Join Date: Dec 2008
Posts: 35
Freezing Start Menu Button

hi,
i bought a new laptop,running windows xp .whenever i start up my laptop everything is just fine but whenever i click my start button menu, the whole taskbar/start menu thing just freezes. Also somtimes the programmes minamize, and the start menu dissapears, and all i can see is an empty desktop with no icons,Everything on my desktop works except the taskbar. What's wrong with my windows?There're no system errors.What has happened and what is the solution?Can anyone help!!!
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  #2  
Old 18-02-2009
Gusgr8's Avatar
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Join Date: Jun 2006
Posts: 537
Re: Freezing Start Menu Button

hi,
if you have a restore point of start menu was working then you can use system restore to take your system back to that point.take more help from "Help and Support" for system restore.If the system restore works, you may have some updates to install, but that's pretty easy. If it doesn't, you can restore your system back to now, and try something else.
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  #3  
Old 18-02-2009
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Join Date: Dec 2007
Posts: 1,432
Re: Freezing Start Menu Button

Do you check for, and remove, Spyware?Spyware includes(Adware, Dialers, Browser Hijackers, Trojans, Cookies,Key Loggers, Trackware, and other Malware while browsing the internet.)Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.
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  #4  
Old 18-02-2009
Jimmy24's Avatar
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Join Date: Jan 2008
Posts: 566
Re: Freezing Start Menu Button

which Start Menu are you using, the standard WM or the HTC Large Menu? I use the HTC version & have never seen this before.My solution for working around this is simply to turn the screen off then on again (using the power button). It is much faster than waiting for a soft reset to boot back up.
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