updating NOD32 problem

[redolence]

hello every one,
few days ago i've installed NOD32 antivirus and every time i try to update it i get this this messege:

error occured while updating program modules (cannot replace the current file, please the the TEMP and TMP variables)

so what does this mean? and what should i do to fix it?
please i really need your help, i'v tried to install the antivirus many times and i even tried other edition of the program, but nothing works!

redolence <redolence.32ijni@DoNotSpam.com> wrote in
news:redolence.32ijni@DoNotSpam.com:

>
> hello every one,
> few days ago i've installed NOD32 antivirus and every time i try to
> update it i get this this messege:
>
> ERROR OCCURED WHILE UPDATING PROGRAM MODULES (CANNOT REPLACE THE
> CURRENT FILE, PLEASE THE THE TEMP AND TMP VARIABLES)
> so what does this mean? and what should i do to fix it?
> please i really need your help, i'v tried to install the antivirus many
> times and i even tried other edition of the program, but nothing works!
>
>
1.) Make sure you have Admin rights.

2.) Right click on "My Computer Icon on Desktop and select "Properties from
the drop down menu.

3.) Click the Environmental Variables button at the bottom of the window.

4.) Now make sure that your "Temp" and "TMP" file locations point to a file
location that actually exists on your computer.

Currently NOD 32 is trying to save files to a location that doesn't
actually exist on your computer.

--
Hadley

Hadley <hadley@mytrashmail.com> wrote in
news:Xns9A187C0D4AAC6ID411@216.196.97.131:

>> ERROR OCCURED WHILE UPDATING PROGRAM MODULES (CANNOT REPLACE THE
>> CURRENT FILE, PLEASE THE THE TEMP AND TMP VARIABLES)
>> so what does this mean? and what should i do to fix it?
>> please i really need your help, i'v tried to install the antivirus
>> many times and i even tried other edition of the program, but nothing
>> works!
>>
>>
> 1.) Make sure you have Admin rights.
>
> 2.) Right click on "My Computer Icon on Desktop and select "Properties
> from the drop down menu.
>
> 3.) Click the Environmental Variables button at the bottom of the
> window.
>
> 4.) Now make sure that your "Temp" and "TMP" file locations point to a
> file location that actually exists on your computer.
>
> Currently NOD 32 is trying to save files to a location that doesn't
> actually exist on your computer.
>

I forgot 2.B) would be to select the "Advanced" tab after selecting
"Properties"... Sorry, Was going too fast and getting ahead of myself.

--
Hadley

[redolence]

i've checked their location and they don't exist on the computer!
so what should i do now?

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

redolence wrote:
> i've checked their location and they don't exist on the computer!
> so what should i do now?

What locations do TEMP and TMP point to?
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Version: GnuPG v1.4.7 (MingW32)

iD8DBQFHe7I97uRVdtPsXDkRAsz7AJ4+RWZVTSBPslB54MkVv1 XIz4Z4SwCfdD1p
IiDVFTZ5OSRrCE9G1dXhULU=
=puvS
-----END PGP SIGNATURE-----

[redolence]

C:\documents and settings\local settings\TEMP
C:\Windows\TEMP

but there are no such files on the computer, i couldn't find them!

redolence <redolence.32kbje@DoNotSpam.com> wrote in
news:redolence.32kbje@DoNotSpam.com:

>
> i've checked their location and they don't exist on the computer!
> so what should i do now?
>
>
They probably point to C:\WINDOWS\Temp - If so just create a folder named
"Temp" (without quotes) in your Windows folder, or wherever their locations
are supposed to be at... Done. Or you could change the location to point to
wherever you do keep your TEMP Folder, mine is on D:\TEMP

--
Hadley

"redolence" <redolence.32ks7f@DoNotSpam.com> wrote in message
news:redolence.32ks7f@DoNotSpam.com...
>
> C:\documents and settings\local settings\TEMP
> C:\Windows\TEMP
>
> but there are no such files on the computer, i couldn't find them!
>
>
> --
> redolence
> ------------------------------------------------------------------------
> redolence's Profile: http://forums.techarena.in/members/38636.htm
> View this thread: updating NOD32 problem
>
> http://forums.techarena.in
>
Then create one or both folders.
The first one should be \documents and setttings\<account name>\local
settings\temp. Every account should have its own temporary folder.
Jim

[redolence]

i've created a folder just like you said, and when i went to update the Antivirus it gave me a message says that the program is up to date and no update is necessary, but when i want to do a scan for the computer it gives me another message says that the program is out of date and it's strongly need to be updated.
so does that mean that there's something wrong with the Antivirus too? do i need to reinstall it?

redolence wrote:
> i've created a folder just like you said, and when i went to update
> the Antivirus it gave me a message says that the program is up to
> date and no update is necessary, but when i want to do a scan for the
> computer it gives me another message says that the program is out of
> date and it's strongly need to be updated.
> so does that mean that there's something wrong with the Antivirus too?
> do i need to reinstall it?

There is a Nod32 users' forum that would be a better source for information
regarding your question. It is at the following link;

http://www.wilderssecurity.com/forumdisplay.php?f=15

There are two forum entries for you to research or post your question. The
first one in the list is for the most recent version of Nod32, which is
Version 3.X, and the other is the third entry in the list for prior version
2.X. Both of these are for the AV product "only" and not the complete
security suite.

Your post states you are using just the AV product, so the above should
help.

--
Sir_George

[redolence]

thank u for your help sir