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| Tags: avast, safe mode, virus, warning, windows xp |
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#1
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| Avast! warning has no ignore for false positives
XP Home [SP3] Avast! v. 4.8.1296 [Home Edition] Recently avast! antivirus has been identifying more apparently false positives which has lead to a considerable problem. The warning dialogue when a virus is found gives the options 'Move/Rename', 'Delete', 'Repair', 'Move to chest' and 'No action'. There is no ignore button for the situation where the user is certain the file is not malware, the 'No action' button does not run the application and would seem to be an ignore response but actually is not and removes permission to run the file such that next time it is executed there is a windows alert saying 'Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item'. This makes the problem executable effectively unusable - I have had two applications hashed in this way. I imagine I could recover the programs by rebooting to safe mode and resetting permissions and removing avast! but I would prefer a true ignore. If a false positive hit a system critical file there could be a real problem. Closing the warning without clicking any button has the same effect as selecting 'No action' and the suspect file is made unusable. Is there any way to truly ignore the warning and have the action remembered so that the file stays functional or is this an overlooked response to false positives in avast! Thanks. |
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#2
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| Re: Avast! warning has no ignore for false positives
"To let avast! ignore the file: Click on the blue "a" ball on the bottom right. Select Standard Shield and click Customize Click on the "Advanced" tab Click "Add" and type the location of your .exe file If you believe that your game is not a virus, compress the file in a zip folder and send it to virus@avast.com" As a clarification, you need to type the exact location, including the file name, otherwise it will keep popping up. It's not a very handy way of getting around this issue, but it's better than nothing. |
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#3
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| Re: Avast! warning has no ignore for false positives
Thanks, Anath, that really saved me. In the latest version: 4.8 Home edition Free, the location is: 1- one left click on Avast spinning "A" ball 2- click "Details...>>" bottom right, right next to OK 3- under Provider Configuration, click Customize 4- click Advanced tab 5- click Add 6- a new path is entered and "Modify path" is highlighted. Start typing the exact path of the file, i.e. C:\WINDOWS\system32\drivers\atapi.sys |
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