Avira Free Update Problem

I am having problems with Avira Free updating, automatically or
manually. I have performed the steps mentions in the Avira support
forum to clear temp files from the "All Users" folder hierarchy, ran the
preupd.exe utility from the Avira programs hierarchy (no joy),
restarted, and tried again. OS is XPSP3.

Is anyone else having similar problems?

TIA,

Mike

mike wrote:
> I am having problems with Avira Free updating, automatically or
> manually. I have performed the steps mentions in the Avira support
> forum to clear temp files from the "All Users" folder hierarchy, ran
> the preupd.exe utility from the Avira programs hierarchy (no joy),
> restarted, and tried again. OS is XPSP3.
>
> Is anyone else having similar problems?
>
> TIA,
>
> Mike

I've been having the same problem for around 4 days. It finally updated
yesterday but it would not do it yet today.
I have heard that if you have the paid version, it updates from a different
server.
I believe it is just a server problem on their end (for the free version
which I use).

Buffalo wrote:
> mike wrote:
>> I am having problems with Avira Free updating, automatically or
>> manually. I have performed the steps mentions in the Avira support
>> forum to clear temp files from the "All Users" folder hierarchy, ran
>> the preupd.exe utility from the Avira programs hierarchy (no joy),
>> restarted, and tried again. OS is XPSP3.
>>
>> Is anyone else having similar problems?
>>
>> TIA,
>>
>> Mike
>
> I've been having the same problem for around 4 days. It finally
> updated yesterday but it would not do it yet today.
> I have heard that if you have the paid version, it updates from a
> different server.
> I believe it is just a server problem on their end (for the free
> version which I use).
I am using Win2000Pro SP4.

Yes I have had problems up dating Avira from three different computers.so
glad it is their end and not mine!

--
Yours Quilly,

"mike" <mike@nospamplease.com> wrote in message
news:6b-dna5aSYLqvpXUnZ2dnUVZ_hCdnZ2d@comcast.net...
I am having problems with Avira Free updating, automatically or
manually. I have performed the steps mentions in the Avira support
forum to clear temp files from the "All Users" folder hierarchy, ran the
preupd.exe utility from the Avira programs hierarchy (no joy),
restarted, and tried again. OS is XPSP3.

Is anyone else having similar problems?

TIA,

Mike

Not here. Just dwnld update of 15 megs or so,,, no problem-o.
k35454. -

k35454 wrote:
> "mike" <mike@nospamplease.com> wrote in message
> news:6b-dna5aSYLqvpXUnZ2dnUVZ_hCdnZ2d@comcast.net...
> I am having problems with Avira Free updating, automatically or
> manually. I have performed the steps mentions in the Avira support
> forum to clear temp files from the "All Users" folder hierarchy, ran
> the preupd.exe utility from the Avira programs hierarchy (no joy),
> restarted, and tried again. OS is XPSP3.
>
> Is anyone else having similar problems?
>
> TIA,
>
> Mike
>
> Not here. Just dwnld update of 15 megs or so,,, no
> problem-o. k35454.

Are you using the Free Version? That is the version that some are having
problems with.

On Wed, 29 Oct 2008 04:48:49 -0400, mike <mike@nospamplease.com> wrote:

>I am having problems with Avira Free updating, automatically or
>manually. I have performed the steps mentions in the Avira support
>forum to clear temp files from the "All Users" folder hierarchy, ran the
>preupd.exe utility from the Avira programs hierarchy (no joy),
>restarted, and tried again. OS is XPSP3.
>
>Is anyone else having similar problems?


Yes, their download servers (and homepage) are "overloaded".

As a "stopgap" measure you could download the latest virus definition
file (IVDF Unicode) here:
http://www.avira.com/en/support/vdf_update.html
and do an "manual update" from the downloaded file.

- Start Antivir
- Update
- Manual update

--
Fred W. (NL)

FredW wrote:
> On Wed, 29 Oct 2008 04:48:49 -0400, mike <mike@nospamplease.com>
> wrote:
>
>> I am having problems with Avira Free updating, automatically or
>> manually. I have performed the steps mentions in the Avira support
>> forum to clear temp files from the "All Users" folder hierarchy, ran
>> the preupd.exe utility from the Avira programs hierarchy (no joy),
>> restarted, and tried again. OS is XPSP3.
>>
>> Is anyone else having similar problems?
>
>
> Yes, their download servers (and homepage) are "overloaded".
>
> As a "stopgap" measure you could download the latest virus definition
> file (IVDF Unicode) here:
> http://www.avira.com/en/support/vdf_update.html
> and do an "manual update" from the downloaded file.
>
> - Start Antivir
> - Update
> - Manual update
Thanks.

"Buffalo" <Eric@nada.com.invalid> wrote in message
news:geacad$ecd$1@registered.motzarella.org...


k35454 wrote:
> "mike" <mike@nospamplease.com> wrote in message
> news:6b-dna5aSYLqvpXUnZ2dnUVZ_hCdnZ2d@comcast.net...
> I am having problems with Avira Free updating, automatically or
> manually. I have performed the steps mentions in the Avira support
> forum to clear temp files from the "All Users" folder hierarchy, ran
> the preupd.exe utility from the Avira programs hierarchy (no joy),
> restarted, and tried again. OS is XPSP3.
>
> Is anyone else having similar problems?
>
> TIA,
>
> Mike
>
> Not here. Just dwnld update of 15 megs or so,,, no
> problem-o. k35454.

Are you using the Free Version? That is the version that some are having
problems with.

Yes, Free Version.

mike wrote:
> I am having problems with Avira Free updating, automatically or
> manually. I have performed the steps mentions in the Avira support
> forum to clear temp files from the "All Users" folder hierarchy, ran
> the preupd.exe utility from the Avira programs hierarchy (no joy),
> restarted, and tried again. OS is XPSP3.
>
> Is anyone else having similar problems?
>
> TIA,
>
> Mike

Just tonight, the updates seem to be going good. :)

[gr0m1t]

My updates are now working after a very odd sequence of events.... read on

I've just downloaded and installed Avira free. I couldn't register - couldn't create an internet connection (I was already connected using broadband) and updates weren't working. Internet Explorer couldn't connect to the internet either (I use Firefox) so I searched for a solution to that.
One of the instructions was to disable my firewall, I looked for Zone alarm and it wasn't running (I had decided to use the windows firewall instead). Panicking, I quickly loaded Zone Alarm (without disabling the windows firewall).
Zone alarm asked for permission for IE to access internet and trusted zone I gave it both. Can't remember if it asked for permission relating to avira or not, but everything sprang into life. How wierd is that?
Very odd. Windows firewall is still running.

[gr0m1t]

To add to my previous post, Windows firewall wasn't allowing IE to access from the internet. That was the cause of my problem. Avira must use an IE route for its updates. Have now added IE to the firewall exceptions list, disabled zone Alarm and all is still OK.