Connect Copier/Scanner to LDAP Server

I have a Ricoh MP2550 and need to setup the scan to email feature. It can
connect to an LDAP server, but when I enter the configuration I get the
following two entries in my DC's Event Log.

*Windows 2003 Server
*ADSIEDIT is not installed
*Machine account is Ricoh

Event ID 537
Reason: An error occured during logon
user Name: Ricoh@domain.local
Domain: domain.local
logon type: 3
logon process: WDigest
Status Code: 0xC000006D
Substatus Code: 0xC000006D

This error is followed by an Event ID 680 with simliar information except
error code: 0xC000006A

The Ricoh has three authentication methods and an area to set up a realm. I
get an Authentication failure whenever I use Digest or Kerberos. I get a
failed to connect on the Ricoh when I use Cleartext.

The Ricoh configuration screen asks for a username and password, search
base, server name, and authentication method. NO matter what I put in the
search base (ie. dc=domain,dc=local) I get failed to authenticate. If I use
my administrator account instead of the Ricoh created account, I get the same
"failed to authenticate"

I am pretty certain this is an Active Directory/server configuration, that's
why I posted here. Any help getting these mutlifuction copier/scanners
connected to an LDAP Server would be apprecaited.

--
I''m a novice with an advance way of thinking.

Beyuduzz <Beyuduzz@discussions.microsoft.com> wrote:
> I have a Ricoh MP2550 and need to setup the scan to email feature.
> It can connect to an LDAP server, but when I enter the configuration
> I get the following two entries in my DC's Event Log.
>
> *Windows 2003 Server
> *ADSIEDIT is not installed
> *Machine account is Ricoh
>
> Event ID 537
> Reason: An error occured during logon
> user Name: Ricoh@domain.local
> Domain: domain.local
> logon type: 3
> logon process: WDigest
> Status Code: 0xC000006D
> Substatus Code: 0xC000006D
>
> This error is followed by an Event ID 680 with simliar information
> except error code: 0xC000006A
>
> The Ricoh has three authentication methods and an area to set up a
> realm. I get an Authentication failure whenever I use Digest or
> Kerberos. I get a failed to connect on the Ricoh when I use Cleartext.
>
> The Ricoh configuration screen asks for a username and password,
> search base, server name, and authentication method. NO matter what I
> put in the search base (ie. dc=domain,dc=local) I get failed to
> authenticate. If I use my administrator account instead of the Ricoh
> created account, I get the same "failed to authenticate"
>
> I am pretty certain this is an Active Directory/server configuration,
> that's why I posted here. Any help getting these mutlifuction
> copier/scanners connected to an LDAP Server would be apprecaited.

Maybe this is a dumb question, but if all you want to do is scan to e-mail,
why do you need to configure anything related to LDAP? Just configure the
device to authenticate to, and relay through, your internal SMTP server (or
just relay, if you allow its IP to the allowed to relay list).

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
news:uYgo86mWJHA.3920@TK2MSFTNGP05.phx.gbl...
>> I am pretty certain this is an Active Directory/server configuration,
>> that's why I posted here. Any help getting these mutlifuction
>> copier/scanners connected to an LDAP Server would be apprecaited.
>
> Maybe this is a dumb question, but if all you want to do is scan to
> e-mail, why do you need to configure anything related to LDAP? Just
> configure the device to authenticate to, and relay through, your internal
> SMTP server (or just relay, if you allow its IP to the allowed to relay
> list).

Ironic you would suggest that. I just got off the phone 45 minutes or so ago
with the vendor of one of the business Appllications we use. Their
application has email functionality that "piggybacks" off of whatever the
user's machine's Default Email Client is (usually Outlook in our case). It
generates the email through the email Client via what I would call the "back
door",...ironically the same method that some of the email worms
use,...which causes Outlook to at a minimum complain that "something" is
trying to send an email on your behalf. The user has to tell it to allow it
everytime. And then now (possibly due to recent Outlook Updates?) the
message sit in the Outbox and do not move until the user selects the outbox
and tells it to "Send/Receive" and away they go. However Outlook works
perfectly normal throught the "front door" when the user just creates a
normal email in the normal way.

So my response to this vendor was to tell them to just ditch this whole
method all together. Beside the obvious issues I described,...it also
[obviously] fails if the particular user's machine does not even have a
Default Email Client configured such as user who may only use Outlook Web
Access or other web based email.

So I then suggested to them,...[pause],....well I could just paste your
reply in here because what you just said is exactly what I suggested they
do. The Application could just use any SMTP Server that you tell it to
use,...for that matter it could use the IIS/SMTP that is already sitting
[unused] on the same server that the "server-side" componenet of the product
is running from. Then it doesn't matter at all how or what the user has
configured for their own email on their workstation or laptop.

--
Phillip Windell
www.wandtv.com

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
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